Putting you first, always.

We want to make sure you get the help you need, so let’s point you in the right direction. You can ask us a question at any time by clicking the chat icon in the bottom right corner of your screen.

If you have a question about us, how to complete a quote or a quote you’ve received, you can email us at contact@medicaltravelcompared.co.uk or visit our help centre.

Alternatively, complete the form below. We will get back to you as soon as we can, usually within two working days.

If you have a question about a policy you’ve purchased (including making a change or cancelling your policy), you will need to contact your insurance provider directly. You will find their contact details in your policy documentation or alternatively, you can call them using the phone numbers below.

A to Z  0330 175 7858
Admiral 0333 234 9913
Ageas 0345 165 5762
Cedar Tree 0203 137 7922
Cover for You 0203 137 8981
Coverwise 0190 325 5650
Ergo 01403 788 513
Esure 0345 600 3950
Explorer 0800 043 4003
Free Spirit 023 9241 9080
Freedom 01223 785 545
Good to Go 0330 024 9949
Holiday Extras 0800 781 4086
Holidayrisk 020 3859 7000
Insure & Escape 0203 137 0379
Insure For Travel 0190 320 9903
Makesure 0203 873 6718
No Limits 0330 024 9829
Oasis 0330 041 8147
OK to Travel 01223 446 920
Post Office 0330 123 3690
Puffin 0333 772 0346
RAC 0330 159 1111
Rias 0345 165 5762
Saga 0800 056 9200
Sainsbury's Bank 0345 305 2621
Southdowns 01903 255 659
Start Travel 0333 320 1240
Switched On Insurance 0330 041 2880
Travel Insurance 4 Medical 0345 908 0121
Travel Insurance Saver 0345 812 0047
TravelTime 0345 548 2122
Virgin Money 0330 400 1250
Your Travel Cover 0330 024 9319

Documents are issued directly by the provider with whom you’ve purchased the policy. We suggest checking your junk/spam folder, just in case, if they are not there you can contact the provider directly. Alternatively, we can contact the provider on your behalf. Please fill in the form below and we can request your documents on your behalf.

If you require overseas medical assistance, or want to make a claim against your policy, you will need to get in touch directly with your insurance provider. You will find their contact details in your policy documentation.

If you need to talk to us about a complaint, you can find out more information by visiting the making a complaint page.

If you’d like to discuss an opportunity to work together, please contact us on marketing@medicaltravelcompared.co.uk.

If you want to write to us, you can reach us at the below postal address.

Medical Travel Compared
PO Box 125
Hindhead
GU27 9HQ

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We only work with providers who specialise in covering pre-existing conditions.

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