Leading US airline, Delta has been forced to suspend departing flights across the world, as the result of a wholescale system fault resulting in major flight delays.
The airline, which carries the third highest number of passengers worldwide – somewhere in the region of 180 million customers each year, said they were working to resolve the issue as soon as possible.
The company has kept passengers informed along the way using Social Media – in a series of tweets Delta suggested that tracking their flights would be advisable –
“Customers should check the status of their flight before heading to the airport while the issue is being addressed.”
Ongoing tweets from @Delta informed passengers that the airline’s technology across the board would likely experience “lag time”, including their app and other medias.
Details have been made available to passengers who are victims of cancellations or significant delays that they are entitled to a refund or compensation.
The error occurred near Delta’s headquarters, following a power outage the previous evening. It is unknown how long repairs will take to rectify the matter.
Check-in at airports are currently running through Delta’s back-up systems and staff are available to help.
Medical Travel Compared can provide you with a comprehensive and easy quote for travel insurance today.